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WHILE WE DO OUR BEST TO RECONDITION OUR INVENTORY; CHICAGO AUTO PLACE WOULD LIKE TO REMIND YOU, THESE VEHICLES ARE USED, AND NOT BRAND NEW. OUR PROMISE TO YOU IS THAT WE WILL BE AS TRANSPARENT AS POSSIBLE, WHILE GOING OVER A VEHICLE WIH YOU. USED VEHICLES TEND TO HAVE A CERTAIN AMOUNT OF FLAWS, AS WELL AS WEAR & TEAR. ALL USED CARS INCLUDING THIS ONE MAY HAVE DINGS, DENTS, ROCK CHIPS, AND SCRATCHES. IN LIGHTS OF THE AFOREMENTIONED, OWNER’S MANUALS, EXTRA KEYS, CIGARETTE LIGHTERS, CD CHANGERS, ETC…ARE NOT ALWAYS PRESENT WITH USED VEHICLES AND WE ARE NOT RESPONSIBLE FOR PROVIDING THEM UNLESS STATED OTHERWISE.